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We Have Moved!

We’re now conveniently located near the corner of Whitcomb and Westnedge behind the Burger King. We are the upper suite in the rear of the building. If you need driving directions, please don’t hesitate to call!

Geek Easy Computers
435 Whitcomb St. UL 201
Kalamazoo, MI 49001
(269)548-TECH (8324)

wireless

Laptop Vs Chromebook

The quarantine has many folks “rediscovering” their laptops and also bringing the school provided devices their children are using into focus. We are finding that many of these people don’t know the difference between a laptop and a Chromebook. In this post we’ll cover some of the main differences.

Chromebook or Laptop? Step-By-Step Decision Guide


Chromebooks may look like fully featured laptops, but instead of Windows or MacOS, they are running a browser-based operating system called Chrome OS which is built on Linux. Chrome OS is a minimal system that is a wholly different experience from Windows or MacOS.

Initially Chromebooks were very limited in scope and had to be constantly connected to the Internet. Chrome OS has greatly matured since then, but there are still limitations to its functionality. Chrome OS started out essentially as Chrome web browser and not much else. It has since grown to encompass more but is still primarily web based.

Chromebooks are not natively compatible with either Windows or MacOS applications. Meaning that you won’t be able to install and run your favorite applications on a Chromebook. Alternatively, the number of web (browser) based applications is constantly expanding so chances are, your favorite apps may have a web based version! If you are looking to play games, a Chromebook is not a good choice, unless they are browser based games. Most current models can also run Android apps.

Chromebooks typically don’t offer very much in power or storage as their primary function is to access the web. The following is a decent combination for general usage:

  • Intel Celeron, Core m- or Core i-series processor
  • 4GB of memory or more
  • 32GB of storage
  • Full HD (1,920×1,080-pixel) display

As far as storage, a combination of cloud storage, USB drives or SD cards are recommended.

Lastly, Chromebooks tend to be consumer-grade items, meaning that they are not really designed to be repaired if damaged. They are meant to be replaced. This also means they are generally not upgradeable. Note that many times storage and memory are soldered onto the motherboard. Due to this, while we are available to support your Chromebooks, Geek Easy Computers is limited in what we can repair with them. 

All of this is not to say that it isn’t worth owning a Chromebook. They are growing in popularity for their low price and ease of use, especially in the education sector. As long as you are willing to accept the limitations of Chrome OS, a Chromebook could be the perfect media consumption device for you or your child!


Adonis Pointer is a photographer, a collector of vintage razors, and a certified technology geek!
Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

Holiday Safety For Your Computer!

‘Tis the season for online shopping and travel! With excitement and distractions aplenty, it’s easy to get caught unawares by an online scam or hacker. It is also a time for increased sharing on social media. That increased information sharing also makes us more vulnerable to online threats and expensive identity thefts. Below are steps you can take to ensure your personal information stays safe and secure. 

ONLINE

– Limit Your Personal Information Online: Review the security settings of your online profiles and limit access to people not on your friends list (or them too!). The more specific information you share publicly, the easier it is for you to be compromised. .

– Use Strong Passwords and Change Them: Many sites now force you to use strong passwords and that’s a good thing. Use different passwords for each of your online accounts and set up two-step verification, when possible. You should also CHANGE YOUR PASSWORDS every three months. If you’re comfortable with it, password manager software like LastPass, Dashlane, RoboForm, etc. can help you set very complex secure passwords without having to remember or write them all down somewhere. 

– Keep Your Operating System Up to Date: Computer operating systems are periodically updated to stay in tune with technology requirements and to fix security holes. Be sure to install the updates to ensure your computer has the latest protection. Make sure your browser is also updated for similar reasons.

– Be Careful What You Download: Opening attachments in email is one of the top 3 (if not #1) way computers get infected with malware or otherwise compromised. Never open an email attachment from someone you don’t know and be suspicious of unexpected forwarded attachments from people you do know. They may have unwittingly sent you an infection!!.

– Use Secure URLs: Check to be sure websites are security enabled when performing an online transaction. Look for web addresses that start with “https://” which means the site takes extra measures to help secure your information. Stick to well-known, thoroughly vetted sites. Don’t pick the holiday season as the time to “try out” that new online shopping site that popped up in a Facebook ad!

– Turn Off Your Computer: Probably the simplest solution. When you are not using the computer, turn it off.  It can’t get hacked if it’s not on.

– Trust Your Instinct: If it looks too good to be true, then it probably is.

TRAVEL

The Bag – you definitely want a cushioned protective bag. With the new thinner, sleeker laptops and tablets, it’s tempting to buy an equally sexy case. Unfortunately, those cases tend to be focused on fashion, not protection. Also, a flashy case or bag is like a bullseye for thieves. Don’t advertise that you have a laptop or device! Tamper resistant zippers or checkpoint friendly bags are a good idea if you are flying.

Insurance – Make sure your insurance policy covers theft and loss of personal items, and the amount of coverage will be enough to buy you a new laptop. A good travel rewards credit card may cover travel protection. Check the terms of your card issuer.

WiFi – When traveling, using public WiFi is very tempting and sometimes unavoidable. Using public WiFi networks can lead to security breaches. Especially when using hotel or airport WiFi. Make sure your computer or device is protected by antivirus software, and that the software is updated and current. Avoid shopping online or logging on to your online banking website on a public WiFi network. Consider investing in a Virtual Private Network (VPN) service from a reputable security company. These services protect your connection by encrypting all the data you send and receive online through the security company’s servers.

Backup Your Data – You should be doing this regularly anyway, but definitely do it before you travel with your laptop or device. The data stored in your laptop can be more valuable than the computer to you. Protect yourself from losing your data by backing it up on an external hard drive or in the cloud.

The crew at Geek Easy Computers wants you to be able to enjoy the holidays with your friends and families, and not have to worry about your technology! We are here to make your technology easier! Let us know if you have any questions or concerns!  Happy Holidays!


Adonis Pointer is a photographer, a collector of vintage razors, and a certified technology geek!
Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

Travel Tips For Your Devices

Our wireless devices have become such a part of our everyday lives that it’s almost unthinkable to not take them with us on our trips. With all the hustle and bustle of traveling, it’s easy to forget that our devices need to prepare for the trip just like you do.

These are some tips to help ensure that your devices come home safely with you, and your trip is not ruined by a theft or failure.

Laptops

You don’t want to be that person forgetting his computer at a coffee shop or a victim of theft. Use these tips to keep your laptop safe while on the road.

Don’t Be A Target

Don’t advertise what you are carrying. Many experts suggest removing any computer logos from the bag as it only shouts out its expensive contents. A bag that’s not identifiable as a computer bag but still is protective of your laptop is even better. Backpack style bags are good for this. 

Tag It

Make sure your bag has tags with your name and phone number (and possibly email address), but do not include your home or office addresses or the name of your employer. You want just enough information so that you can be contacted if you are separated from your bag. This is a great tip for any baggage.

Keep Your Eye On It

Don’t lose sight of your laptop. At the airport place your laptop between your other items through the airport X-ray machine (carry-on bag, laptop, then shoes, pockets, etc.) Go through the metal detector at the same time as your computer passes the scanning machine. Don’t leave your phone or tablet unattended at public charging stations. 

Don’t Leave It

Avoid leaving your devices in your hotel room as the room may not be completely secure. If you do, put the “do not disturb” sign on the door to limit access by staff.

ID It

Write down the serial and model numbers of your devices. These are usually found on the bottom of most PCs or the backs of other devices. For Macbook/Macbook Pro users check out these tips.

Coffee Shops/Internet Cafes/Etc.

VPN

If you are going to be using public Wi-Fi networks for business or purchases, you should consider investing in a Virtual Private Network (VPN) service from a reputable security company (like an antivirus manufacturer for example). These services protect your information by establishing a single, encrypted connection to the provider that all your web browsing passes through. Just be warned that all of your web use can still be tracked by the VPN provider which is why we recommend sticking to reputable security companies.

Lock It Down

A security cable lock is a fairly cheap security device that works like a bicycle lock. You loop it around a fixed object (such as the coffee shop table), connect it to the laptop and lock it with a combination or a key. There are more advanced models with a motion sensor system and alarm. When someone moves the laptop, it will trigger the alarm, alerting you.

General Tips

These tips apply to any other devices like your smartphone, camera, tablet, etc.

Get Travel Insurance

A good travel insurance policy could be a lifesaver. Get a policy that covers theft and loss of personal items. Make sure the amount of coverage will be enough to replace your devices.

Use Theft Recovery Software

Nothing on the market is 100% fool-proof, but your chances of getting a stolen laptop or smartphone back are a lot higher if you have this type of software installed on your device. Typically, this will allow you to locate the device so you can alert the local authorities to its approximate location. Some theft recovery software works even if the thief has erased all data and installed a new operating system.

Backup Your Data

The information stored on a laptop or smartphone can be more valuable to you than the device itself. Protect that data by backing it up on an external hard drive or online cloud storage REGULARLY.

Be Aware of Your Surroundings

Be watchful of people watching you, following you, or acting suspicious. When in doubt, get to a public area or walk into a store. You don’t have to be paranoid, just be aware of what’s going on around you!

Memory

Keep external hard drives, SD cards, thumb drives, etc. separate from the devices. That way if something does happen to the device, you still have your pictures or documents safe.

The Wrap Up

In the end, nothing will ever beat common sense for helping to deter theft or loss of your electronic devices & computers. But a combination of good behaviors and security technology will give you peace of mind and let you enjoy your travels more thoroughly. Geek Easy Computers is always here to answer questions or assist with making your technology easier!

All-In-One Computers: Pros & Cons

These days it seems like everyone wants a laptop. While the laptop is indeed the most popular form of computer, there is still a definite market for desktop computers.One of the more popular types of desktop computer is called the all-In-one desktop or AIO computer. In this post, we will discuss the pros & cons of buying an AIO computer.

What is an AIO Computer?

All-In-one computers, also known as all-in-one desktops, are designed to combine the computer case and system components into the monitor so that the entire PC  is contained all in one unit.

Why Would I Want One?

  • Because you don’t have to find a spot for a separate computer case, the AIO PC takes up a lot less space. Which is great if you’re looking for a computer for a spot with little space, or if you have a small desk. AIO computers are popular in areas where space is a premium or a bunch of cords/cables would be inconvenient, such as: kitchens, medical offices, restaurants, dispatch, warehouses, etc. Some all-in-one computers can also be wall mounted, for even more convenience.
  • All-in-one PCs generally offer significantly larger screens than notebooks. A normal notebook typically has a screen size of 13in-15in; all-in-one PCs have screen diagonals of 20in-27in. The resolution is also higher.
  • Fewer cables – only one power cable. Speakers are built-in. Most have wireless keyboard & mouse.
  • Easier to transport than a regular desktop and monitor, should that become necessary.
  • Many AIOs are touchscreen enabled. Higher end versions add pen support.
  • Ease of setup.

Why Wouldn’t I Want One?

  •  Upgrading an all-in-one PC is more difficult. The parts are more difficult to reach, and frequently you have to remove the screen to access them.
  • If one thing breaks, the entire computer has to go in for repair. If the monitor breaks, that is going to be a costly repair, unlike a traditional desktop computer where you could just buy another monitor.
  • Stuck with one monitor. If you decide you’d like a larger monitor, your only options are to purchase another AIO with a larger screen, or add an additional screen via HDMI, DVI, etc. if that is an option.
  • AIOs can be more expensive when compared to a similarly outfitted traditional desktop computer.
  • Many all-in-one desktops are at a disadvantage because they’re built to be thin. That means minimal space for components and cooling. As a result, the AIO market is full of desktops that have low-power versions of desktop processors, or even mobile processors inside.

An AIO can be a good choice for any of the above stated reasons, but knowing the limitations or concessions of purchasing an all-in-one desktop will help you make the best decision for you, your family, or your business needs! If you have further questions, the team at Geek Easy Computers is happy to assist you!

Adonis Pointer is a photographer, a collector of vintage razors, and a
certified technology geek!
Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

WiFi vs Wired

What’s better, wireless or wired, when it comes to internet connections? Most people would instinctively say “WiFi”. Wireless does have many advantages, and in today’s connected culture it’s fairly ubiquitous. But is it truly better? Let’s find out!

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Q & A: User Questions, Tech Answers! March 2019

Welcome to the first installment of the 2019 edition of our “User Questions – Tech Answers”. In our ongoing mission to help make your technology easier, we like to provide you with tools and knowledge to make your computer interaction more “user friendly.” This edition will showcase some of the most popular questions asked us, and also include some new things that we haven’t covered yet.

Q. Why don’t you guys fix smartphones or tablets? Aren’t they all computers?

A. Short answer, no. Back when Geek Easy Computers first came into existence, it was decided that we would focus on what we did best – small business IT services and computer repair. As we have grown and evolved, we have added a multitude of other services, but all relating to our core of computer service and repair. While smartphones and tablets can perform many of the same functions as an actual computer, the technology behind them is actually fairly different from computer technology. As such, it takes a different set of specialized skills to service them effectively. We strive to be the best at what we do. So we devote our valuable time and resources to perfecting those skills, as opposed to branching out to other types of devices. We want to be your expert computer repair choice, not your mediocre fix-it-all place.

Q. Why don’t you give estimates over the phone?

A. Phone estimates are usually wrong or incredibly vague. We can’t provide any accurate cost estimates without knowing what is specifically wrong with your computer and what parts and services it needs. Your description of what is happening (or not happening) lets us know what the symptoms are, but to determine the cause of those symptoms, we would need to perform a physical diagnostic examination of the unit. Once we have determined the cause of the issue, we provide you with repair options. The only accurate phone estimate is that our repairs start with the $50 deposit minimum and could end up being more expensive than replacing the system depending on what all is wrong.

Q. Why don’t you buy used computers or parts? Don’t you sell used computers?

A. As a company policy we do not purchase used computers or parts from individuals. There are several reasons for this, but first and foremost we don’t want to create a market for stolen computers or encourage computer theft in any way. Chances are what you can find at pawn shops or often via Craigslist are being sold because they were stolen.

It is also difficult to guarantee the performance of used items. We specialize in the sale of refurbished desktop & laptop computers. The difference is the computers we sell are business class computers that were previously leased by other businesses. Once off lease, they were purchased by a professional refurbishing company who then refurbishes the computers and puts them through rigorous testing. We only purchase grade “A” models from the company, put them through our own testing, then offer them to our customers.

Q. Do I really need to run updates?

A. Short answer, yes. Software updates offer many benefits which include patching security holes that have been discovered in the software. Updates can also add new features to your devices and remove outdated ones. Cybercriminals love security flaws, also known as software vulnerabilities, which are weaknesses found in programs that a virus author or hacker could exploit to gain access to some part of your device. By the time a software company has the chance to patch and test a fix to a vulnerable program, the weakness is already well known in the security community which also includes people looking to gain access to your computer resources for malicious purposes. It’s best to run security updates as quickly as you can and replace any device that is no longer receiving security updates.

We are always available to help make your technology easier. Geek Easy Computers is your place for news on the latest & greatest, and your place to get answers to your questions!

Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

What’s Wrong With My Wifi?

You’ve finally got high speed WiFi installed in your home! So you run down to the rec room to watch your favorite Netflix binge show while you work out! But no! The video is stuttering and keeps dropping signal! What’s going on?

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November/December Newsletter

We survived Christmas! Are you ready for New Years? I know we are ready for whatever 2018 brings, right? This newsletter edition has travel tips, resolutions, and helpful tidbits!

 

Have you signed up for our monthly newsletter?  It’s got great information, packed with helpful tech tips, relevant news, and money saving promotions!

Here’s the PDF version of this month’s issue:
ge_newsletter122017

If you like what you see, you can sign up for it here:
I Want The GE Newsletter!

Wireless Routers Revisited & What’s New!

Wireless router technology has evolved since the last time we discussed it on the blog, so we thought it would be a good time to revisit the topic. We’ll cover what has changed and what you should be looking for in a new wireless router purchase.

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April/May 2017 Newsletter

Whew! It’s been a busy few months! And it continues into the Spring/Summer season!  But we are back on track with our newsletter so we can continue to bring you tips, tidbits, and interesting computer technology information!

This months edition talks about the slimming trend in notebooks, USB wireless adapters, tune-ups and more!

Have you signed up for our monthly newsletter?  It’s got great information, packed with helpful tech tips, relevant news, and money saving promotions!

Here’s the PDF version of this month’s issue:
ge_newsletter052017

If you like what you see, you can sign up for it here:
I Want The GE Newsletter!

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