Computer Repair in Kalamazoo

What is a refurbished computer?

A refurbished computer is one that was previously in use, usually by a business or corporation, that has been reconditioned to be like “new”. There is a false perception that refurbished computers are just used and out-of-date computers. While it is true that refurbished units tend not to be the latest technology, they are typically no more than one or two generations older and very capable of running today’s applications! 

What is a ‘factory refurbished’ computer?

This is a little different than just a refurbished computer. Companies like Apple, Dell, HP, etc. may sell factory refurbished computers that they have returned to a “like new” condition. These systems typically have shorter warranties directly from the manufacturer (60 days vs. 1 year on new systems). These systems could be returns or systems that were replaced under warranty and then reconditioned by the manufacturer. Once concern we hear a lot about refurbished systems is that they might be the “broken” computers that were sent back to be fixed. While that concern could apply to factory refurbished systems, those aren’t the refurbished computers we sell or support.

What does “refurbishing” really mean?

First of all, refurbished is NOT the same as USED. When you purchase a used computer, it is typically sold AS IS, with no warranties or guarantees. You are basically rolling the dice. The phrase “buyer beware!” applies to this situation. It is unfortunately easy to get stuck with a bad machine as you have no way of knowing the true status of the internal components. Potential failures of the motherboard, hard drive, or even the screen are very real issues when dealing with used computers.

Refurbishing is a process by where previously utilized computers have all of the data wiped from them, and the operating system and associated software re-installed to factory settings. All of the components, internal and external, are thoroughly tested and verified to like-new performance parameters. At Geek Easy Computers, we purchase all of our refurbished units from a certified and authorized refurbisher. These computers were never owned by an individual, but are typically off-lease machines that were in use by a corporate entity. Once we receive these computers, we then put them through our own verification process and stress testing to further ensure that our machines are in A-1 condition before we offer them for sale.

Why should I buy one?

There are several advantages to purchasing a refurbished computer. The most obvious one is the cost savings! You can buy a slighter older model, and upgrade it. For example, a refurbished laptop may have 4-8GB of memory, be a year or two old and cost $250-$350. A new computer may have 8GB of memory and cost $500-$700. Most newer computers can be upgraded to at least 8GB of RAM cheaply saving you money overall. As mentioned earlier, another major advantage of buying refurbished is that the computer has been completely tested and verified. New computers are randomly spot tested on the assembly line, meaning that only a small percentage of them are actually (minimally) tested. A huge advantage to buying refurbished over a used computer is that refurbished computers come with a warranty! Geek Easy Computers includes a 30 day warranty on parts and labor with each of our refurbished machines. We also include a free complimentary tune-up 3 months after purchase to keep your computer running like new. You get technical support from the Kalamazoo area’s only full service computer repair shop located downtown! You also get the assurance that you will always have a friendly local face to talk to, located right in your community!

So if you’re looking to save some money, but don’t want to gamble on pawn shops or Craigslist, come down to Geek Easy Computers and check out our rotating stock of refurbished laptops and desktops. We want to make your technology easier!

Adonis Pointer is a photographer, a collector of vintage raptors, and a certified technology geek! Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.