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We Have Moved!

We’re now conveniently located near the corner of Whitcomb and Westnedge behind the Burger King. We are the upper suite in the rear of the building. If you need driving directions, please don’t hesitate to call!

Geek Easy Computers
435 Whitcomb St. UL 201
Kalamazoo, MI 49001
(269)548-TECH (8324)

Should I Outsource My It?

Many business owners don’t really have an opinion about outsourcing their IT.  This is mostly due to their not having enough information about it to make an informed choice.  I think most people would agree that its a good idea to have help when disaster strikes.  It’s also important to carefully filter your responsibilities to ensure that everything “on your plate” is manageable.  Of course, making your money work for you is of utmost importance.  Getting the best value for your dollar is a prerequisite, not an option.

Outsourcing technical support is globally recognized as the convenient, efficient  way to get any type of work done easily, quickly and satisfactorily.  With less cost, especially for the small business, IT outsourcing is extremely beneficial.  Many small businesses keep a “lean” IT staff in order save money, leaving the organization vulnerable when issues surface unpredictably.  Others hire IT staff capable of handling workload spikes and emergencies, with the tradeoff of inefficiency when that staff sits mostly idle.

The five most common reasons for outsourcing IT are:
1. reduced operational and recruitment costs
2. you can concentrate on core processes, not supporting ones
4. skilled expertise
5. increased productivity and efficiency

Doing research before choosing a technical support service will ensure a partner that is a good fit for a companys business needs and budget.

Things to look for when looking to outsource your IT:
1. Response time – get a clearly defined minimum response time.  This is critical when “disaster” strikes!
2. Pricing – up front specific pricing is what you should look for.  Pre-paid service “bundles” are a popular and efficient way to manage your IT costs.
3. After hours emergency service – again, clearly defined costs and response time are what’s desired.
4. Certifications – these are very important as they speak to the knowledge, technical skill, and even the professionalism of the company.
5. Reputation – word of mouth is one of the greatest indicators of quality service.  Are people saying good things about this company?  Check Google Reviews, and ask for references.  Are they getting good feedback?  Businesses live or die by their reputation.

Geek Easy Computers is an excellent choice for those considering outsourcing their IT needs.  Geek Easy is a full CompTIA A+ Authorized Service Center.  That means that every one of our technicians holds a CompTIA A+ certification.  Our senior techs also hold other certifications in Network+, Server+, and Security+!    That adds up to a wealth of knowledge, experience and professionalism available to service your company’s IT needs!

We can schedule a free on-site consultation.  Geek Easy Computers technicians will come out, and evaluate your infrastructure and design a pre-paid service package that will fit your needs and your budget.

Below is why you should choose Geek Easy Computers:

1. Guaranteed response time.
2. Our pre-paid service bundles are the most financially efficient solution.  No contracts or monthly fees to keep track of.
3.  Our After-Hours Emergency number is monitored 24/7 to make sure that we are there when the unexpected happens.
4. Geek Easy technicians are certified by IT industry leader CompTIA.
5. Geek Easy Computers has a stellar reputation in the surrounding community.  It’s a reputation we feel we have earned by providing excellent, efficient, and honest customer  service and community interaction.

The facts don’t lie.  Want to know more?  Call us at 269-548-8324(TECH) or stop in anytime!
You can also contact us on Facebook, Google+ or Twitter.

For more info Click here –> https://geek-easy.com/contact-us/
420 N. Church St. STE 1
Kalamazoo, MI 49007
(269)548-TECH (8324)
info@geek-easy.com

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