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Posts Tagged ‘spyware’

What Not To Do…

Many people come to us confused about what they can do to avoid viruses and malware. Our first typical answer is protect your computer with a layered approach. A leading antivirus program (like BitDefender) AND the leading anti-malware package (Malwarebytes). The combination of the two differing approaches to pro-active protection should protect you from most “attacks”. But that’s only part of the solution (and the easiest part). The rest of the story depends on you.

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Remote Support

Geek Easy Computers offers remote support services. We offer it to both our commercial and residential customers. We have found that there is some confusion as to exactly what remote support entails, and the kinds of computer issues we can actually rectify remotely. So we thought we’d try to clear that up.


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Slow Computer Is Slow Part I

A common problem people experience with their computers is that they just aren’t fast enough. Maybe it was a speed demon 18 months ago, but now it’s just floundering or crawling and you’d like to know why and what to do about it. There are quite a few reasons why a computer could slow down, some deal with the physical condition of the computer and others with the software. Either way, here are the most common causes of computer slowness and what can be done about them.


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What’s a PUP?


PUP stands for Potentially Unwanted Program.  Broadly speaking, any program that is distributed as part of another but not needed for its functionality can be considered a potentially unwanted program.

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How to Avoid Malicious Software!

Lately we have seen a surge in viruses and other malicious software infecting computers.  People dont realize that while the Internet is a vast, nearly unlimited resource for information, commerce and entertainment; it can also be a scary and even dangerous place for those caught unawares.

In order to help protect you we put together a white paper full of information on malicious software and how to avoid it.  Below is a quick list highlighting the major points.  You can download the full document here –> How to recognize and avoid malicious software Read the rest of this entry »

Malware… the true story!

According to Wikipedia, “Malware, short for malicious software, consists of programming (code, scripts, active content, and other software) designed to disrupt or deny operation, gather information that leads to loss of privacy or exploitation, gain unauthorized access to system resources, and other abusive behavior.[1] The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.”

Basically what all that means is this:  Malware is a piece of software written by someone with the intent of causing mischief to others.  The level of “mischief” varies from harmless, but annoying pranks; to data destruction and/or denial of services.  Most people are familiar with viruses.  Almost everyone knows someone that has had to deal with one.  What most people arent familiar with can be the worst to deal with.  I’m talking about spyware, adware, and the like.  These can be very hard to detect and to get rid of.  They sneakily insert themselves into your system in many areas so if you find and delete one, theres always a “seed” ready to sprout up again somewhere else!

The best defense is a proactive offense.  Get good anti-virus software (we recommend Norton Anti-Virus), and keep it updated!  It wont do you much good with an outdated database.  Scan your system at least weekly for infections.  Make sure your anti-virus software specifically checks for spyware, etc.  Not all of them do.

If somehow you end up with a virus, the best thing to do is to bring it to Geek Easy.  We have experienced technicians that specialize in tackling tenacious viruses and saving your data!  We can also install anti-virus software for you and do an overall system “cleaning” to ensure your system is running at its best.

For more information, click here –>

420 N. Church St. STE 1

Kalamazoo, MI 49007

(269)548-TECH (8324)