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Posts Tagged ‘malware’

Q & A: User Questions, Tech Answers! Year End 2016

In our ongoing mission to help make your technology easier, we like to provide you with tools and knowledge to make your computer interaction more “user friendly.” This edition will showcase some of the most popular questions asked throughout 2016, and also include some that we haven’t covered yet. So without further adieu…

 

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Vishing – “Hi, Your Computer is Infected.”

The Setup

Scenario 1: You’re on your computer, casually surfing the web. A website here, a photo site there, maybe playing some music. Suddenly, the screen goes weird and then there’s a big error message claiming your computer has been infected! What do you do now? Then you notice that under the error message, there is the number for Microsoft! How convenient! A little too convenient actually.

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What Not To Do…

Many people come to us confused about what they can do to avoid viruses and malware. Our first typical answer is protect your computer with a layered approach. A leading antivirus program (like BitDefender) AND the leading anti-malware package (Malwarebytes). The combination of the two differing approaches to pro-active protection should protect you from most “attacks”. But that’s only part of the solution (and the easiest part). The rest of the story depends on you.

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AntiVirus or AntiMalware?

I’m sure you’ve heard the horror stories. A colleague clicked on something he shouldn’t have and now all of his files are encrypted. A family member opens an unknown email and now pop-ups are appearing all over the place. A friend downloads “a free movie” and now can’t access her WiFi.

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Slow Computer Is Slow Part 2

This is a question we get a lot. So as part of Geek Easy Computers series on expanded answers to common questions, we thought we would follow up on “Why is my computer slow?” and include reminders as well as some things we didn’t before since it’s a question that can have many different answers. In this post, we will also touch on the most common causes. If you missed the first post, see: Slow Computer is Slow Part I

Slow Work Progress. Detailed Vector

Slow Work Progress. Detailed Vector

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Scams! How to Avoid Them!

The “Your Computer is Infected!” Scam

scam

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Unraveling the Mystery of Malware

Malware is everywhere. You can’t really escape it. In fact, 85% of all malware is distributed via the web.

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Why are Backups Critical?

PC-Backup-1

If you’ve been following our posts & articles, you know that the crew at Geek Easy Computers are huge fans of backing up your data regularly.  We feel that it is important enough to remind you at least weekly, to make sure YOUR data is backed up.  With the latest round of vicious malware and ransomware, it’s even more critical to make sure your important files are backed up in multiple locations.

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What’s a PUP?

pup

PUP stands for Potentially Unwanted Program.  Broadly speaking, any program that is distributed as part of another but not needed for its functionality can be considered a potentially unwanted program.

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Virus 101 – Mac Virus… The Reality.

mac-virus-trojan

Apple computers (Macbooks, Macbook Pros, iMacs) have always had the reputation of being “virus proof”.  And for the most part, that reputation was true.  But not for the reasons most people think.  It wasn’t that viruses couldn’t be written for the Mac OS (operating system), it’s just that the Windows OS user base was so much larger that the criminals creating computer viruses thought it not worth the effort to target the relatively small Mac percentage.  Therefore, for the longest time, Mac users enjoyed a sort of immunity from the attacks and having to safeguard their data from viruses.

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