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Posts Tagged ‘infected’

Q & A: User Questions, Tech Answers! Year End 2017

Welcome to the 2017 edition of our “User Questions, Tech Answers”. In our ongoing mission to help make your technology easier, we like to provide you with tools and knowledge to make your computer interaction more “user friendly.” This edition will showcase some of the most popular questions asked throughout 2017, and also include some new things that we haven’t covered yet.

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Vishing – “Hi, Your Computer is Infected.”

The Setup

Scenario 1: You’re on your computer, casually surfing the web. A website here, a photo site there, maybe playing some music. Suddenly, the screen goes weird and then there’s a big error message claiming your computer has been infected! What do you do now? Then you notice that under the error message, there is the number for Microsoft! How convenient! A little too convenient actually.

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