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We Have Moved!

We’re now conveniently located near the corner of Whitcomb and Westnedge behind the Burger King. We are the upper suite in the rear of the building. If you need driving directions, please don’t hesitate to call!

Geek Easy Computers
435 Whitcomb St. UL 201
Kalamazoo, MI 49001
(269)548-TECH (8324)

software

Laptop Vs Chromebook

The quarantine has many folks “rediscovering” their laptops and also bringing the school provided devices their children are using into focus. We are finding that many of these people don’t know the difference between a laptop and a Chromebook. In this post we’ll cover some of the main differences.

Chromebook or Laptop? Step-By-Step Decision Guide


Chromebooks may look like fully featured laptops, but instead of Windows or MacOS, they are running a browser-based operating system called Chrome OS which is built on Linux. Chrome OS is a minimal system that is a wholly different experience from Windows or MacOS.

Initially Chromebooks were very limited in scope and had to be constantly connected to the Internet. Chrome OS has greatly matured since then, but there are still limitations to its functionality. Chrome OS started out essentially as Chrome web browser and not much else. It has since grown to encompass more but is still primarily web based.

Chromebooks are not natively compatible with either Windows or MacOS applications. Meaning that you won’t be able to install and run your favorite applications on a Chromebook. Alternatively, the number of web (browser) based applications is constantly expanding so chances are, your favorite apps may have a web based version! If you are looking to play games, a Chromebook is not a good choice, unless they are browser based games. Most current models can also run Android apps.

Chromebooks typically don’t offer very much in power or storage as their primary function is to access the web. The following is a decent combination for general usage:

  • Intel Celeron, Core m- or Core i-series processor
  • 4GB of memory or more
  • 32GB of storage
  • Full HD (1,920×1,080-pixel) display

As far as storage, a combination of cloud storage, USB drives or SD cards are recommended.

Lastly, Chromebooks tend to be consumer-grade items, meaning that they are not really designed to be repaired if damaged. They are meant to be replaced. This also means they are generally not upgradeable. Note that many times storage and memory are soldered onto the motherboard. Due to this, while we are available to support your Chromebooks, Geek Easy Computers is limited in what we can repair with them. 

All of this is not to say that it isn’t worth owning a Chromebook. They are growing in popularity for their low price and ease of use, especially in the education sector. As long as you are willing to accept the limitations of Chrome OS, a Chromebook could be the perfect media consumption device for you or your child!


Adonis Pointer is a photographer, a collector of vintage razors, and a certified technology geek!
Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

Q&A : User Questions, Tech Answers Halloween Edition

It’s almost Halloween! In the spirit of the holiday, specifically zombies, in this post we cover some of the most recurring (back from the dead) questions we’ve run into so far this year!


Q:  I see a lot of these online “PC Optimizers” advertised on tv.  Do they really work?

A:  Well… like anything advertised on tv, there are good ones, and there are bad ones.  Unfortunately in this case, even the “good” ones barely do anything beneficial for your computer.  You’d be better off taking your computer to an actual local computer professional, where you’ll get the service & support you need.  On the flip side, the “bad” ones are REALLY bad. They can load your computer with malware, give someone access to your computer, and upload personal information!  Not to mention, that by then they also have your credit card information! Not a good situation at all. Geek Easy Computers recommendation is to PASS on online “PC Optimizers”.

Q:  I keep getting weird emails with links/attachments.  Should I click/open them?

A:  No! Never open an attachment or click on a link in an email unless you are 1000% sure you know and trust the source of the email.  Doing so otherwise could potentially expose your computer to anything from viruses to identity theft to hijacking of your machine! Never open or click on them.  Ever.

Q: My computer is running super slow. How do I speed it up?

A: There are a lot of factors that could cause your computer to slow down. But usually, most computers performance can be noticeably improved by one or both of the following solutions: 

The simplest and usually the one that gets the most visible results is a RAM upgrade. RAM doesn’t actually “speed up” your computer. What it does is let your computer do more things at once, so things get done faster. The other most common solution is getting your computer a tune-up.

Q. How much will it cost to fix a broken laptop screen?

A. That depends on several factors. Notably the brand and model of the laptop, pricing and availability of parts, and how much labor is required for the repair. Computers that look similar but are different brands could have totally different repair costs. Even different models within the same brand! Also affecting the price is whether it’s just the LCD or if it’s part of a “sandwich” construction where everything is glued together forming the top of the laptop. This is why we try not to give “estimates” regarding screen repair over the phone. We need to see exactly what we are working with, and get current part pricing. If it’s a model we’ve repaired a lot, we can usually give a rough estimate range before seeing the laptop.

Q. When I get infected by a virus or malware, can’t I just download antivirus/antimalware software to remove it?

A. Short answer – no. Not effectively. Antivirus and antimalware software are designed to prevent infection from occurring. As such, they are not as effective in working after the fact to remove the malicious invaders. If you install the software after you’re already infected, the files that the software looks at have already been altered, so the software may not recognize that. Some malware can even prevent the antimalware software from working or even installing! Light infections or annoying advertising programs can often be removed this way, but a real infection will probably stick around.

Q. Do you fix phones\tablets?

A. No. We do not repair or service phones, tablets, or any other mobile devices. Although today’s smartphones & tablets are much more powerful than before, and can do many of the tasks that a computer does, they are not computers. The service & repair of those devices takes a different skill set that we’ve chosen to leave to those who specialize in it.

The crew at Geek Easy Computers is always available to answer your computer questions and help you with any technology issues.  We want to make your technology easy!


Adonis Pointer is a photographer, a collector of vintage razors, and a certified technology geek!
Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

Q & A: User Questions, Tech Answers! March 2019

Welcome to the first installment of the 2019 edition of our “User Questions – Tech Answers”. In our ongoing mission to help make your technology easier, we like to provide you with tools and knowledge to make your computer interaction more “user friendly.” This edition will showcase some of the most popular questions asked us, and also include some new things that we haven’t covered yet.

Q. Why don’t you guys fix smartphones or tablets? Aren’t they all computers?

A. Short answer, no. Back when Geek Easy Computers first came into existence, it was decided that we would focus on what we did best – small business IT services and computer repair. As we have grown and evolved, we have added a multitude of other services, but all relating to our core of computer service and repair. While smartphones and tablets can perform many of the same functions as an actual computer, the technology behind them is actually fairly different from computer technology. As such, it takes a different set of specialized skills to service them effectively. We strive to be the best at what we do. So we devote our valuable time and resources to perfecting those skills, as opposed to branching out to other types of devices. We want to be your expert computer repair choice, not your mediocre fix-it-all place.

Q. Why don’t you give estimates over the phone?

A. Phone estimates are usually wrong or incredibly vague. We can’t provide any accurate cost estimates without knowing what is specifically wrong with your computer and what parts and services it needs. Your description of what is happening (or not happening) lets us know what the symptoms are, but to determine the cause of those symptoms, we would need to perform a physical diagnostic examination of the unit. Once we have determined the cause of the issue, we provide you with repair options. The only accurate phone estimate is that our repairs start with the $50 deposit minimum and could end up being more expensive than replacing the system depending on what all is wrong.

Q. Why don’t you buy used computers or parts? Don’t you sell used computers?

A. As a company policy we do not purchase used computers or parts from individuals. There are several reasons for this, but first and foremost we don’t want to create a market for stolen computers or encourage computer theft in any way. Chances are what you can find at pawn shops or often via Craigslist are being sold because they were stolen.

It is also difficult to guarantee the performance of used items. We specialize in the sale of refurbished desktop & laptop computers. The difference is the computers we sell are business class computers that were previously leased by other businesses. Once off lease, they were purchased by a professional refurbishing company who then refurbishes the computers and puts them through rigorous testing. We only purchase grade “A” models from the company, put them through our own testing, then offer them to our customers.

Q. Do I really need to run updates?

A. Short answer, yes. Software updates offer many benefits which include patching security holes that have been discovered in the software. Updates can also add new features to your devices and remove outdated ones. Cybercriminals love security flaws, also known as software vulnerabilities, which are weaknesses found in programs that a virus author or hacker could exploit to gain access to some part of your device. By the time a software company has the chance to patch and test a fix to a vulnerable program, the weakness is already well known in the security community which also includes people looking to gain access to your computer resources for malicious purposes. It’s best to run security updates as quickly as you can and replace any device that is no longer receiving security updates.

We are always available to help make your technology easier. Geek Easy Computers is your place for news on the latest & greatest, and your place to get answers to your questions!

Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

Data recovery

Hard drives fail all the time. It’s just a fact. That’s why we, at Geek Easy Computers, stress having a recent & reliable backup is so important. But what happens when your hard drive fails and you don’t have a backup? Usually your only option is data recovery, if possible.


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Back Up Your Mac! (Time Machine)

Backing up your data regularly is the easiest way to protect your data from loss. Backing up your data on a MacBook, iMac, or MacBook Pro is even easier as it is built into the operating system. In this post, we will tell you how to do that!

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Linux – Demystified!

So you’ve heard about this software called Linux, but you don’t know what it is? In this article we hope to take the mystery out of Linux and show why it’s a relevant alternative!

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Jan/Feb/March Newsletter

Well it has been an eventful first quarter of 2018, has it not? The latest newsletter edition has travel tips, resolutions, and helpful tidbits!

Have you signed up for our monthly newsletter?  It’s got great information, packed with helpful tech tips, relevant news, and money saving promotions!

Here’s the PDF version of this month’s issue:
ge_newsletter042018

If you like what you see, you can sign up for it here:
I Want The GE Newsletter!

November/December Newsletter

We survived Christmas! Are you ready for New Years? I know we are ready for whatever 2018 brings, right? This newsletter edition has travel tips, resolutions, and helpful tidbits!

 

Have you signed up for our monthly newsletter?  It’s got great information, packed with helpful tech tips, relevant news, and money saving promotions!

Here’s the PDF version of this month’s issue:
ge_newsletter122017

If you like what you see, you can sign up for it here:
I Want The GE Newsletter!

Q & A: User Questions, Tech Answers! Year End 2017

Welcome to the 2017 edition of our “User Questions, Tech Answers”. In our ongoing mission to help make your technology easier, we like to provide you with tools and knowledge to make your computer interaction more “user friendly.” This edition will showcase some of the most popular questions asked throughout 2017, and also include some new things that we haven’t covered yet.

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Google Chrome

One of the questions we get asked frequently is “Which browser is the best?.” Well the answer to that question is subjective on many factors, but our typical recommendation is Google Chrome. In this article we tell you why.

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