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We Have Moved!

We’re now conveniently located near the corner of Whitcomb and Westnedge behind the Burger King. We are the upper suite in the rear of the building. If you need driving directions, please don’t hesitate to call!

Geek Easy Computers
435 Whitcomb St. UL 201
Kalamazoo, MI 49001
(269)548-TECH (8324)

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Laptop Vs Chromebook

The quarantine has many folks “rediscovering” their laptops and also bringing the school provided devices their children are using into focus. We are finding that many of these people don’t know the difference between a laptop and a Chromebook. In this post we’ll cover some of the main differences.

Chromebook or Laptop? Step-By-Step Decision Guide


Chromebooks may look like fully featured laptops, but instead of Windows or MacOS, they are running a browser-based operating system called Chrome OS which is built on Linux. Chrome OS is a minimal system that is a wholly different experience from Windows or MacOS.

Initially Chromebooks were very limited in scope and had to be constantly connected to the Internet. Chrome OS has greatly matured since then, but there are still limitations to its functionality. Chrome OS started out essentially as Chrome web browser and not much else. It has since grown to encompass more but is still primarily web based.

Chromebooks are not natively compatible with either Windows or MacOS applications. Meaning that you won’t be able to install and run your favorite applications on a Chromebook. Alternatively, the number of web (browser) based applications is constantly expanding so chances are, your favorite apps may have a web based version! If you are looking to play games, a Chromebook is not a good choice, unless they are browser based games. Most current models can also run Android apps.

Chromebooks typically don’t offer very much in power or storage as their primary function is to access the web. The following is a decent combination for general usage:

  • Intel Celeron, Core m- or Core i-series processor
  • 4GB of memory or more
  • 32GB of storage
  • Full HD (1,920×1,080-pixel) display

As far as storage, a combination of cloud storage, USB drives or SD cards are recommended.

Lastly, Chromebooks tend to be consumer-grade items, meaning that they are not really designed to be repaired if damaged. They are meant to be replaced. This also means they are generally not upgradeable. Note that many times storage and memory are soldered onto the motherboard. Due to this, while we are available to support your Chromebooks, Geek Easy Computers is limited in what we can repair with them. 

All of this is not to say that it isn’t worth owning a Chromebook. They are growing in popularity for their low price and ease of use, especially in the education sector. As long as you are willing to accept the limitations of Chrome OS, a Chromebook could be the perfect media consumption device for you or your child!


Adonis Pointer is a photographer, a collector of vintage razors, and a certified technology geek!
Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

Q&A : User Questions, Tech Answers Halloween Edition

It’s almost Halloween! In the spirit of the holiday, specifically zombies, in this post we cover some of the most recurring (back from the dead) questions we’ve run into so far this year!


Q:  I see a lot of these online “PC Optimizers” advertised on tv.  Do they really work?

A:  Well… like anything advertised on tv, there are good ones, and there are bad ones.  Unfortunately in this case, even the “good” ones barely do anything beneficial for your computer.  You’d be better off taking your computer to an actual local computer professional, where you’ll get the service & support you need.  On the flip side, the “bad” ones are REALLY bad. They can load your computer with malware, give someone access to your computer, and upload personal information!  Not to mention, that by then they also have your credit card information! Not a good situation at all. Geek Easy Computers recommendation is to PASS on online “PC Optimizers”.

Q:  I keep getting weird emails with links/attachments.  Should I click/open them?

A:  No! Never open an attachment or click on a link in an email unless you are 1000% sure you know and trust the source of the email.  Doing so otherwise could potentially expose your computer to anything from viruses to identity theft to hijacking of your machine! Never open or click on them.  Ever.

Q: My computer is running super slow. How do I speed it up?

A: There are a lot of factors that could cause your computer to slow down. But usually, most computers performance can be noticeably improved by one or both of the following solutions: 

The simplest and usually the one that gets the most visible results is a RAM upgrade. RAM doesn’t actually “speed up” your computer. What it does is let your computer do more things at once, so things get done faster. The other most common solution is getting your computer a tune-up.

Q. How much will it cost to fix a broken laptop screen?

A. That depends on several factors. Notably the brand and model of the laptop, pricing and availability of parts, and how much labor is required for the repair. Computers that look similar but are different brands could have totally different repair costs. Even different models within the same brand! Also affecting the price is whether it’s just the LCD or if it’s part of a “sandwich” construction where everything is glued together forming the top of the laptop. This is why we try not to give “estimates” regarding screen repair over the phone. We need to see exactly what we are working with, and get current part pricing. If it’s a model we’ve repaired a lot, we can usually give a rough estimate range before seeing the laptop.

Q. When I get infected by a virus or malware, can’t I just download antivirus/antimalware software to remove it?

A. Short answer – no. Not effectively. Antivirus and antimalware software are designed to prevent infection from occurring. As such, they are not as effective in working after the fact to remove the malicious invaders. If you install the software after you’re already infected, the files that the software looks at have already been altered, so the software may not recognize that. Some malware can even prevent the antimalware software from working or even installing! Light infections or annoying advertising programs can often be removed this way, but a real infection will probably stick around.

Q. Do you fix phones\tablets?

A. No. We do not repair or service phones, tablets, or any other mobile devices. Although today’s smartphones & tablets are much more powerful than before, and can do many of the tasks that a computer does, they are not computers. The service & repair of those devices takes a different skill set that we’ve chosen to leave to those who specialize in it.

The crew at Geek Easy Computers is always available to answer your computer questions and help you with any technology issues.  We want to make your technology easy!


Adonis Pointer is a photographer, a collector of vintage razors, and a certified technology geek!
Adonis has been involved in computer technology since well, a LONG time! He has been involved in nearly every aspect of the industry from sales to repair to training to consulting. As the Social Media Manager he writes the majority of the posts on the Geek Easy Computers blog.

Travel Tips For Your Devices

Our wireless devices have become such a part of our everyday lives that it’s almost unthinkable to not take them with us on our trips. With all the hustle and bustle of traveling, it’s easy to forget that our devices need to prepare for the trip just like you do.

These are some tips to help ensure that your devices come home safely with you, and your trip is not ruined by a theft or failure.

Laptops

You don’t want to be that person forgetting his computer at a coffee shop or a victim of theft. Use these tips to keep your laptop safe while on the road.

Don’t Be A Target

Don’t advertise what you are carrying. Many experts suggest removing any computer logos from the bag as it only shouts out its expensive contents. A bag that’s not identifiable as a computer bag but still is protective of your laptop is even better. Backpack style bags are good for this. 

Tag It

Make sure your bag has tags with your name and phone number (and possibly email address), but do not include your home or office addresses or the name of your employer. You want just enough information so that you can be contacted if you are separated from your bag. This is a great tip for any baggage.

Keep Your Eye On It

Don’t lose sight of your laptop. At the airport place your laptop between your other items through the airport X-ray machine (carry-on bag, laptop, then shoes, pockets, etc.) Go through the metal detector at the same time as your computer passes the scanning machine. Don’t leave your phone or tablet unattended at public charging stations. 

Don’t Leave It

Avoid leaving your devices in your hotel room as the room may not be completely secure. If you do, put the “do not disturb” sign on the door to limit access by staff.

ID It

Write down the serial and model numbers of your devices. These are usually found on the bottom of most PCs or the backs of other devices. For Macbook/Macbook Pro users check out these tips.

Coffee Shops/Internet Cafes/Etc.

VPN

If you are going to be using public Wi-Fi networks for business or purchases, you should consider investing in a Virtual Private Network (VPN) service from a reputable security company (like an antivirus manufacturer for example). These services protect your information by establishing a single, encrypted connection to the provider that all your web browsing passes through. Just be warned that all of your web use can still be tracked by the VPN provider which is why we recommend sticking to reputable security companies.

Lock It Down

A security cable lock is a fairly cheap security device that works like a bicycle lock. You loop it around a fixed object (such as the coffee shop table), connect it to the laptop and lock it with a combination or a key. There are more advanced models with a motion sensor system and alarm. When someone moves the laptop, it will trigger the alarm, alerting you.

General Tips

These tips apply to any other devices like your smartphone, camera, tablet, etc.

Get Travel Insurance

A good travel insurance policy could be a lifesaver. Get a policy that covers theft and loss of personal items. Make sure the amount of coverage will be enough to replace your devices.

Use Theft Recovery Software

Nothing on the market is 100% fool-proof, but your chances of getting a stolen laptop or smartphone back are a lot higher if you have this type of software installed on your device. Typically, this will allow you to locate the device so you can alert the local authorities to its approximate location. Some theft recovery software works even if the thief has erased all data and installed a new operating system.

Backup Your Data

The information stored on a laptop or smartphone can be more valuable to you than the device itself. Protect that data by backing it up on an external hard drive or online cloud storage REGULARLY.

Be Aware of Your Surroundings

Be watchful of people watching you, following you, or acting suspicious. When in doubt, get to a public area or walk into a store. You don’t have to be paranoid, just be aware of what’s going on around you!

Memory

Keep external hard drives, SD cards, thumb drives, etc. separate from the devices. That way if something does happen to the device, you still have your pictures or documents safe.

The Wrap Up

In the end, nothing will ever beat common sense for helping to deter theft or loss of your electronic devices & computers. But a combination of good behaviors and security technology will give you peace of mind and let you enjoy your travels more thoroughly. Geek Easy Computers is always here to answer questions or assist with making your technology easier!

WiFi vs Wired

What’s better, wireless or wired, when it comes to internet connections? Most people would instinctively say “WiFi”. Wireless does have many advantages, and in today’s connected culture it’s fairly ubiquitous. But is it truly better? Let’s find out!

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Data recovery

Hard drives fail all the time. It’s just a fact. That’s why we, at Geek Easy Computers, stress having a recent & reliable backup is so important. But what happens when your hard drive fails and you don’t have a backup? Usually your only option is data recovery, if possible.


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Cloud Storage…Why Should I Use It?

At Geek Easy Computers, we see too many clients with failed or failing hard drives with no backup system in place! It’s a tragedy because data recovery is not guaranteed and can be expensive when it does work. Today there is really no excuse for not having some type of regular backup in place. Especially with the availability and ease of use of cloud storage. With this post, we hope to show you why you should be using the cloud.

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What’s Wrong With My Wifi?

You’ve finally got high speed WiFi installed in your home! So you run down to the rec room to watch your favorite Netflix binge show while you work out! But no! The video is stuttering and keeps dropping signal! What’s going on?

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Linux – Demystified!

So you’ve heard about this software called Linux, but you don’t know what it is? In this article we hope to take the mystery out of Linux and show why it’s a relevant alternative!

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Jan/Feb/March Newsletter

Well it has been an eventful first quarter of 2018, has it not? The latest newsletter edition has travel tips, resolutions, and helpful tidbits!

Have you signed up for our monthly newsletter?  It’s got great information, packed with helpful tech tips, relevant news, and money saving promotions!

Here’s the PDF version of this month’s issue:
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If you like what you see, you can sign up for it here:
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Are Smartphones & Tablets computers? Not Quite.

Smartphones and tablets have gotten more powerful and capable over the last 5 years. Many people rely on them as their primary device to access the Internet or to consume media (stream video, listen to music). But are they really ready to replace a computer? In this article we’ll clarify the differences between computers & mobile devices, and hopefully answer any questions.


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